When you cancel your apartment or vacation rental booking, you may be eligible to receive a refund of the amount you paid, depending on the terms and conditions of your booking. If you cancel between 60 days and 45 days prior to the commencement of your tour, you are entitled to a refund of 50%, less the non-refundable 10% deposit. If you cancel less than 45 days prior to the commencement of your tour, there is no refund available.